contact your doctors online and get a response by the end of the next working day

Please ensure that when completing the E-Consult, you record which pharmacy you use.

Welcome to The Lindley Group Practice

Mission Statement: "To provide consistent, high quality, patient centred care"

lindley

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

          

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CHANGE IN PHONE LINE OPENING TIME FROM MID NOVEMBER 2020

From Monday 9th November 2020, our phone lines will open at 8am Monday to Friday. The closing time remains unchanged.

INCREASED CALL DEMAND AND ABUSE TOWARDS STAFF

Our reception are experiencing significant increased call demand and ask that patients only contact us if absolutely necessary. We ask that patients use online access to their medical records for results, to order prescriptions and use other services such as Pharmacists, Opticians, Dentists and www.nhs.uk.  To obtain online access to your medical record, please contact reception.

We understand the pandemic is a stressful time for us all and request your patience during this busy time, we are taking calls as quickly and efficiently as possible.  However verbal abuse towards staff will not be tolerated and will result in removal from the practice list.

UPDATE WITH REGARDS TO THE NATIONAL LOCKDOWN IN RESPONSE TO COVID-19 (Coronavirus)  6.10.2020

Following the updated guidance from the government and NHS England we have implemented further changes at the practice.

**WE HAVE  ENABLED SOME ONLINE BOOKING OF APPOINTMENTS ***

  • Thank you for your ongoing patience and understanding during the Covid Pandemic.  Until we have further guidance,  the surgery door will remain locked and only opened for people who have been requested to attend the surgery for a face to face appointment. 
  • Most appointments are telephone appointments currently.  This is to ensure the safety of patients and staff as we cannot maintain social distancing within the surgery building.   If you are wanting to book an appointment please DO NOT attend the surgery.
  • Ways of accessing our services:    Phoning the surgery /  online booking/  E Consult
  • Please also be aware that all appointments will be booked as a telephone consultation.  It is very important that you are available to answer your phone for your consultation. If deemed necessary, the GP or Nurse will arrange a face to face appointment.  
  • Face to Face appointments -  We ask that all patients who have an arranged face to face appointment, that they attend wearing their own face mask or face covering.  We are unable to provide masks to patients.
  • Prescription Requests -  As Monday 13th July 2020, the way to order repeat prescriptions will revert back to the normal way,  this is either via online, or by post.  This is to free up phone lines for patients making appointments.
  • E-Consult is a great way to access services at the Practice,  whether its an administrative question or for medical advice.  It can also be used to obtain self help advice.  It saves you time waiting on the phone.  You can access it by clicking on the banner above,  it is simple to use and all queries will be dealt with by the end of the next working day.   Try it! 
  • You can help us by ensuring we have your up to date contact details and asking our receptionists about online access so you can see your results and request prescriptions.
  • Any sick note requests can be sent via: ghccg.patient.queries.lindleygrouppractice@nhs.net
  • PLEASE BE AWARE NO CLINICAL QUERIES WILL BE ANSWERED OR APPOINTMENTS BOOKED VIA THIS EMAIL ADDRESS.
  • Complaints -  This is an extremely busy time for us whilst we concentrate on the response to Covid19 cases and other urgent medical matters.  We hope to provide the best service we can to patients as always.   We also recognise that things can go wrong and patients feel the need to complain.  We would like to advise that patients are still able to raise concerns/complains in the current situation, and we will try our best to manage these as quickly as we can, however please note that responses may be delayed.

Please bear with us at this time and understand our phone lines are extra busy.
Where possible make use of the other resources we have e.g Online Access and urge you not  to contact us about hospital queries.

For Huddersfield Royal Infirmary queries please ring 01484 342000. 
Calderdale Royal Hospital please ring 01422 357171
or for Locala MSK (Musculoskeletal) queries please ring 030 3330 9994.

There is a lot of advice and resources available online re Coronavirus, isolation criteria and isolation sick notes on the gov.uk website and 111.nhs.uk. 

Advice for Parents re Child Health

Here is a link with useful tips and contacts from Kirklees Council:  https://www.kirklees.gov.uk/beta/health-and-well-being/pdf/coronavirus-community-pack.pdf     

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Requests for letters for cancelled travel

The surgery is receiving requests for travel cancellation letters from people who want to cancel their trips due to the risk of contracting Coronavirus. Please click here  https://www.gov.uk/foreign-travel-advice  for advice regarding travel to specific areas of the world. Depending on your specific travel policy, most travel insurance will cover cancelled trips to countries which the Government advise not to travel. 

***** A letter from the GP is NOT required  *****

In addition, please be advised that the surgery is unable to provide letters to travel insurance companies supporting requests for refunds by by patient, who without any significant medical illness, cancel their travel plans.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Premises

We have wheelchair access via the front entrance and a disabled WC on the ground floor. Car parking is available at the rear of the premises and 2 spaces allocated for disabled parking near the front entrance.

Latest Newsletter:  Download here Newsletter

Click here for the Practice Leaflet

(Site updated 14/10/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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