Feedback

All feedback is welcome from patients, whether it be regarding room for improvements or positive feedback from experience. Our 'Online Forms' page has an online form where you are able to inform the practice staff of any comments you may have.

'Excellent, the nurse fully explained, wrote down all the details, a lovely friendly and caring person! Thank You' -September 2023

'Very impressed with the front reception staff, dealt with my issues and concerns. Very Good Experience.' -November 2023

'Absolutely amazing staff, reception always go above and beyond to help' -December 2023

'I came today to request a repeat prescription while here, I asked for an appointment to see the doctor. Told I had to ring for an appointment, then found it hard to get through. Please change the system. - October 2022.

 

 

Since receiving this feedback and similar from other patients, our appointment system has changed, our Appointments page will have more information.

'A very good prompt referral recently. However, the waiting area of the surgery is dingy. Please decorate it'

 

Since receiving this feedback, we are in the process of receiving quotes for several new things. Decorators, new flooring and have recently had new blinds fitted throughout the surgery.

We have also contacted the trust in regards to getting new windows and a front door.

 

'Complement for Julia, she was very calm in her approach and made me feel at ease. She took her time and showed me interest in my reson for presenting, she is warm, professional and kind'.

-July 2024

'Fantastic Service! Friendly and polite, I have been looked after better than ever' 

-April 2024

'Both my wife and I have had a reson to seek medical help and advice. In each case we have been seen very quickly; I saw a Dr within a couple of hours.

Previous experiences have been extremely satisfactory, all staff have been excelent. Thank you'

-June 2024