Feedback
All feedback is welcome from patients, whether it be regarding room for improvements or positive feedback from experience. Our 'Online Forms' page has an online form where you are able to inform the practice staff of any comments you may have.
'I was asked to fast prior to a blood test but was not advised how long I needed to do this for, please can some further information be added to reminders/texts etc please?'- July 2026
Since receiving the above feedback from a patient, we have updated the text message that we send to patients who require a fasting blood test, it advises them how long they need to fast for as well as where they can attend for their blood tests.
'My wife and I both had appointments with Julia the practice nurse. She was fantastic and went above during the consultation - a real credit to the practice'
-October 2025
| 'Did a PATCHES for my son and got same day appointment at a suitable time for us to come toward the end of school which was perfect for me. The lady I spoke to sorted that for me and I am truly appreciative because at first I was offered 9:30 which was just too soon almost too good of you get me!! The receptionist, the GP, the management for enabling staff to do that and anyone who was helping run the surgery that day. Wonderful consultation as well' |
-September 2025
| I would like to say a huge thank you to the entire team at Lindley Group Practice. A special mention must go to Dr. P. Johnson (PJ), who has been incredibly helpful and supportive. She demonstrates the highest level of professionalism and care. Additionally, the surgery's systems and protocols are amazing; everything works in an excellent manner, from the initial contact right through to the end of the appointment. A truly 5-star service. Thank You |
-March 2026
'I came today to request a repeat prescription while here, I asked for an appointment to see the doctor. Told I had to ring for an appointment, then found it hard to get through. Please change the system. - October 2022.
Since receiving this feedback and similar from other patients, our appointment system has changed, our Appointments page will have more information.
'Just a quick one, I must say that everyone from the surgery is so lovely and helpful. I used to dread calling the doctors but all staff are all so welcoming and polite- I have no issues calling now. A big thank you to all'
-June 2025
'Fantastic improvements to the surgery. It has recently been decorated and looks much better for it. The service is definately improving'.
-July 2025
'Just to say how satisfied I am with my recent experience. The reception staff are lovely and are a credit to the surgery'.
-August 2025
Page created: 04 May 2022